29 - Small business mediation

Unlocking the Power of Mediation for Small Business Disputes

In this episode of Business Know How, host Melissa Bush, delves into the intricacies of mediation—a crucial alternative dispute resolution method for small business owners. She explains the mediation process, its benefits over litigation, and the specifics under the new Australian Mediation and Dispute Resolution accreditation standards. Melissa also covers the legal areas where mediation is mandatory, offers practical guidance on choosing a mediator, and emphasizes the importance of acting early to prevent disputes from escalating. Whether you're dealing with lease disputes, franchise conflicts, or contract breaches, this episode provides essential insights to navigate and resolve business conflicts effectively.

00:00 Introduction to Business Know How

00:58 The Importance of Mediation for Small Businesses

01:51 Understanding Mediation: Process and Benefits

02:44 The Mediation Process Explained

07:41 Legal Requirements for Mediation

10:24 Comparing Mediation and Litigation

11:41 Key Takeaways and Final Thoughts

14:04 Conclusion and Personal Note

https://www.smallbusiness.nsw.gov.au/about-us/our-work/mediation

https://qsbc.qld.gov.au/factsheets/mediation/ 

https://www.vsbc.vic.gov.au/dispute-resolution/how-mediation-works/ 

https://www.asbfeo.gov.au/disputes-assistance 

https://localcourt.nsw.gov.au/help-and-support/alternative-dispute-resolution/types-of-alternative-dispute-resolution/mediation.html